I’m posting this here because HTX (formerly Huobi) support has degenerated into an automated script loop that refuses to look at verifiable blockchain data.
My 32.25 USDT was returned directly to HTX's system address on Solana.
• Account UID: 389706153
• Solana TxID: gAndEfHFJfUv16r5mCRSouq65nwFfpE2DZTr7pcSfSaEqYuw5irATa6Mi2XsgfEmf117w3DW3FhYzmrCuTvxjx3
Their web/app deposit appeal system keeps throwing errors and repeatedly demands two-device video recordings. When speaking with live chat support, they claim to escalate it to a "senior specialist" for manual credit, yet the automated emails demanding video proof keep coming.
The funds are sitting in their system address on-chain right now. It takes 10 seconds on Solscan to verify.
Has anyone else dealt with HTX ignoring on-chain proof and hiding behind endless video submission loops?
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